Customer Success

We delight

The Customer Success Team is dedicated to ensuring our customers receive maximum value from Toast so they can do what they love and thrive. Our teams are responsible for helping customers get up and running easily, delivering ongoing value and satisfaction, and providing timely issue resolution.

Clothing, Apparel, Hat, Person, Face, Sun Hat, Cowboy Hat, Glasses, Accessories

Person, Laptop, Pc, Computer, Electronics, Clinic

Face, Person, Finger, Clothing, Apparel, Portrait, Photography, Photo

Our teams

Restaurant
Success

Customer
Onboarding

Hardware
Operations

Growth

Customer Care

Network Care Specialists

Customer Education & Enablement

Open rolls*

Customer Care Specialist - Employee Cloud

Customer Success Omaha, Nebraska, United States R6642 Omaha Nebraska United States Omaha, Nebraska, United States Customer Success Customer Success : Customer Support : Employee Cloud

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for self-motivated individuals who want to be part of a team th...

Manager, Technical Account Managers

Customer Success R6666 Remote United States Remote, United States Customer Success Customer Success : Rest Success

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Our mission is to create raving fans and successful restaurants, and the Manager...

Call Center Specialist, Networking

Customer Success R5503 Remote United States Remote, United States Customer Success Customer Success : Customer Support Agents

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. A Network Support Specialist at Toast helps customers from the virtual call cent...

Field Implementation Technician I

Customer Success R5983 Dublin County Dublin Ireland Dublin, County Dublin, Ireland Customer Success Onboarding : Onboarding

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps res...

Senior Manager, Networking Care

Customer Success R6530 Remote United States Remote, United States Customer Success Customer Success : Customer Support

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. This role is responsible for the productivity and the well-being of the members ...

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