Competitive Intelligence Co-op


Competitive Intelligence Co-op

  • R7089
  • Remote
  • Remote, United States

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Toast Competitive Intelligence team is responsible for understanding the restaurant technology market and competitive landscape and bringing to life the value, differentiation, and proof points of our offering. This is a high-impact role that will offer substantial exposure to many different departments and types of work. In this role, you will become the expert on the restaurant technology competitive landscape and our competition. You will be responsible for conducting quantitative and qualitative competitive research and analysis. This analysis will inform both key strategic decision making as well as enable the sales team to be fluent in key competitive moves. 

About this roll* (responsibilities) 

  • Leverage competitive intelligence insights to build assets for sales reps (e.g., battlecards)
  • Conduct research and analysis on our competitors’ product and GTM strategy to influence strategic decisions across product, product marketing, sales, and more  
  • Build tools and resources that help scale competitive intelligence across Toast and democratize access to insights and intelligence 
  • Work with the Competitive Intelligence & Market Insights teams to establish regular reporting cadence on latest competitive developments, insights, and recommendations to leadership

Do you have the right ingredients*? (requirements)

  • Current undergraduate student
  • Able to work full-time (40 hours per week) from January-June
  • Experience with quantitative and qualitative research and the ability to synthesize them together to inform strategic decision making
  • Excellent written and verbal communication skills and strong attention to detail. You should be curious, enthusiastic about learning, and comfortable asking questions
  • Comfort working cross-functionally with team members across all levels and presenting your work to management and cross-functionally
  • Ability to juggle multiple projects at once to deliver timely results
  • Resourceful and able to tackle ambiguous, objective-driven tasks 

How you’ll grow:

  • Ongoing real-time feedback to help you excel
  • High-impact cross-functional projects that produce measurable results with visibility to Marketing leadership
  • Experience utilizing best-in-class marketing tools such as Salesforce, Crayon, Looker, and Google Alerts to understand the effectiveness of your work and develop new strategies

*Bread puns encouraged but not required


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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