Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
The Toast Customer Marketing team is responsible for driving advocacy, revenue, and retention from our restaurant customer base. Toast is seeking a Manager of Customer Marketing to build customer onboarding experiences that help customers achieve get up and running on the Toast platform and become raving fans of Toast. This role will be responsible for partnering cross-functionally to plan, develop and execute marketing programs during the onboarding process to improve onboarding time and move customers to the next onboarding phase.
We are looking for a curious and results-driven marketing professional that has a deep enthusiasm for understanding and delighting customers. The ideal candidate is someone who approaches problems with curiosity and open-mindedness. Onboarding spans across many team members so this person will need to have strong collaboration & relationship building skills. This person enjoys testing and learning at a rigorous pace and dives deep into data to inform future programs.
What you will do:
Do you have the right ingredients?
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
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