Director of Software Engineering, Orders Platform

Boston, MA, United States


Director of Software Engineering, Orders Platform

  • R6834
  • Boston, Massachusetts, United States
  • Engineering

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast’s Orders Platform sits at the center of our POS and Digital Ordering products. The Orders Platform defines how Toast restaurants do business, including pricing, taxes, and discounts. Orders Platform systems accept new orders from many sources including Toast POS tablets in our restaurants, Toast’s web and mobile Digital Ordering products, and third-party partners like Grubhub and Doordash. After building the official record of transactions, Orders data is then streamed into analytical products across the Toast ecosystem. These solutions help restaurants do everything from optimizing the cost of ingredients per plate to scheduling the ideal number of orders to accept during a busy dinner rush.  

Today, the key themes of Orders Platform’s work are: Deliver exceptional quality of service to our restaurants and partners, evolve our architecture to prepare for the future, and build APIs that are a platform for innovation by internal and external clients. 

We are adding a Director of Engineering to this growing team to help us accomplish these ambitious goals. This director will lead and inspire their teams to deliver impactful software products with a high degree of quality. They will grow and evolve their team to meet the needs of our customers today and prepare our product for the future. As a key leader on one of Toast’s most essential products, this person will have a significant impact on the direction of Toast in the years to come.      

Our in-restaurant products are built on a foundation of Android, Java/Kotlin, React and AWS, with DynamoDB and Postgres data stores.   

About this roll* (Responsibilities) 

  • Lead an organization of 3 engineering teams 
  • Directly manage and mentor Engineering Managers and Tech Leads 
  • Grow the organization through hiring and creating professional growth opportunities for team members
  • Partner with product management and technical leaders to establish long-term strategy and near-term plans 
  • Drive delivery of business impact via sustainable and high-quality technical solutions
  • Drive evolution of team processes through entire SDLC including planning, design, implementation, quality, release and support 

Do you have the right ingredients*? (Requirements)

  • Experience delivering critical cloud services to production at scale  
  • History of delivering business impact with multiple teams, including managing managers and/or tech leads
  • Proven ability to build and grow teams through recruiting and professional development
  • Collaborative and solution-oriented partner to business and product leaders 
  • Talented problem solver across technical, organizational, and interpersonal domains


Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast.  These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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