Enterprise Risk Manager, Fintech

Toast offers remote and hybrid work flexibility. Our Legal & Compliance teams are primarily concentrated in Boston, Chicago, New York, Washington, and San Francisco. Candidates residing in these areas will benefit from closer proximity to colleagues and greater access to company resources and events.

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

The Toast Fintech Risk Program provides a targeted, business-focused approach to identify, measure, monitor, mitigate and treat various risks, with an emphasis on operational risk and controls, while enabling the business to innovate and deliver quality products and solutions to serve our customers. 

Toast, Inc. seeks a positive and vibrant Manager to maintain the Fintech Risk program through the management, and enhancement, of risk management processes for the Fintech line of business. 

About this roll* (Responsibilities)

• Oversee and implement the enterprise risk management framework within Toast's Fintech Line of Business. 
• Facilitate the  identification, assessment, and mitigation of risks across Fintech processes. Maintain enterprise risk registers and oversee risk assessments. Support  business partners on the maintenance of process libraries, including narratives, flows, and risk identification, to support risk management activities. 
• Provide advisory support on the development of risk mitigation plans and oversee to ensure timely implementation. Provide relevant risk reporting to risk and compliance committees and senior leadership, including escalations as needed. 
• Advise on and challenge relevant risk appetite statements and risk metrics.
• Conduct independent risk and control testing, propose recommendations, and oversee issue remediation.
• Partner with the Fintech Team on the creation and maintenance of risk management policies, procedures, controls, and strategies, while advising on emerging risks.
• Develop and facilitate necessary risk training. 
• Support and oversee the fintech incident management processes.

Do you have the right ingredients*? (Requirements)

• Bachelor’s Degree or certification required.
• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience
• 5+  years of experience in a risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry  preferred) 
• Experience maintaining fintech-oriented frameworks and programs. Knowledge of credit underwriting processes and credit risk models is a plus. 
• Familiarity with operational processes and risks related to payments, payroll, credit, consumer, etc. 
• Ability to work well with ambiguity and synthesize large amounts of complex information.  
• Strong communication skills (both written and verbal).

*Bread puns are encouraged but not required

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.