Manager, Creative Project Management

Boston, MA, United States


Manager, Creative Project Management

  • R6226
  • Boston, Massachusetts, United States

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Creative Project Manager, you will be responsible for coordinating creative efforts across the marketing organization to effectively deliver on projects. You will collaborate with the Sr. Project Manager to identify and assign resources for all project work, work closely with assigned teams to set project milestones/schedules, keep projects on track, and ensure that all project objectives and goals are achieved. You will work cross-functionally with internal partners, department heads and external agencies/vendors to ensure our marketing materials are best-in-class.


About this roll* (Responsibilities) 

  • Builds, manages,  and monitors sprints
  • Drive project timelines and ensure all key milestones and due dates are communicated frequently to the larger internal project team and any agency partners
  • Independently steward day-to-day project management of multiple small to mid- scale projects , serving as a daily point of contact with cross-functional partners
  • Daily communication and collaboration with the creative team to ensure they have all necessary project components to complete their work.
  • Maintains weekly alignment with the Web PMs and Web team and to ensure they are set-up successfully to complete creative-driven work and is an active reviewer / driver of the work before being pushed live
  • Help identify process gaps, workflow improvement needs, resource deficiencies, and potential roadblocks to support continuous creative process improvements that boost speed to market.
  • Manages yearly budget for the creative team (with oversight) 
  • Freelancers: Manages all communication, briefing/onboarding, scoping, timelines/deadlines, creative reviews and feedback with anywhere between 5-15 freelancers/agencies and plans out the work on a sprint/quarterly basis.

Do you have the right ingredients*? (Requirements)

  • Proficient in all aspects of the creative development and execution process across all mediums.
  • A conscientious, and detail oriented individual.
  • Able to both recognize and mitigate risk as well as identify patterns and see the bigger picture when creating and improving processes.
  • Extremely detailed oriented and organized; excellent written and verbal communication skills; and strong interpersonal and relationship management skills.
  • Ability to manage multiple projects simultaneously.
  • Proficient in workflow and project management software such as Excel, Asana, Google Drive etc.

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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