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Manager, Credit Risk

Fintech

Manager, Credit Risk

  • R11045
  • Remote
  • G & A

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Bready* to make a change?

The Fintech Risk team at Toast is in charge of leading risk-informed growth for the rapidly expanding Toast Fintech line of business. Whether it is enhancing our strategy and processes, sharpening our policies or identifying new products for our merchants, the risk team is an integral part of charting the path for the business.

The Manager, Credit Risk, will serve as a leader for our Credit Risk function, mentoring and managing a growing and hungry team of analysts who conduct portfolio and acquisition risk analysis.  We are looking for a professional that is enthusiastic about building risk-right products and excited to evangelize what it means to work in Credit Risk at Toast.  The Manager, Credit Risk, will work with a broad cross-functional team to lead the development and execution of credit risk strategies for Toast's lending portfolio. We need a person who is enthusiastic to learn and skilled at analyzing data for this critical position. They will enhance our understanding of risks and develop easy-to-understand reports and dashboards, which will lead to making better decisions for business growth and discovering new opportunities for success in Toast's lending sector.

About this roll* (Responsibilities)

  • Acquisition and Portfolio Risk Strategy: Define, implement, and continuously improve the credit risk management strategy across the lending life cycle, ensuring alignment with company appetite
  • Emerging Risk Identification and Mitigation: Proactively identify emerging risks and propose data-driven mitigation solutions to minimize potential losses and optimize returns
  • Risk Reporting and Monitoring: Develop and maintain a comprehensive and timely reporting framework to provide risk visibility to management, ensuring that risk and return are optimized and in line with company goals
  • Cross-Functional Collaboration: Foster deep partnerships with Product Management, Operations, Engineering, Data Science, Accounting, and Strategic Finance teams, advancing alignment and facilitating data-driven decision-making
  • Team Leadership: Mentor and coach a team of high-performing credit risk analysts, fostering their professional growth and development
  • Policy Management: Maintain and update credit risk policy documents and procedures, ensuring compliance with regulatory requirements and industry best practices.

Do you have the right ingredients*? (Requirements)

  • 6+ years of experience in consumer or small business lending in a quantitative credit risk strategy role, preferably in Fintech
  • At least 3 years of experience in managing a team
  • Quantitative degree (Mathematics/Statistics/Economics/Operations Research) preferred, Masters Degree or MBA a plus
  • Proficiency in SQL and Python, with experience in data visualization tools such as Hex/ Tableau/Looker/Sigma
  • Exceptional written and verbal communication skills, with the ability to successfully convey complex ideas to both technical and non-technical audiences
  • An inquisitive nature, with an affinity for exploring variances, recognizing root causes, and spearheading data-driven decision-making
  • Proven ability to collaborate with various teams, promote teamwork, and build consensus.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$107,000—$171,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

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We invite applicants to share their demographic background information as part of the application. This information will be used for compliance purposes as well as to identify areas of improvement in our hiring process and to support diversity initiatives at Toast. Completion of this form is mandatory, however, individuals are not required to share this information and may select “I don’t wish to answer” in response to any demographic questions. Your responses to demographic questions will not affect your application status. By submitting your application, you acknowledge and consent to the use of your information for the purposes described above.

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We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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