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Manager, Disaster Recovery

 General & Admin

Manager, Disaster Recovery

  • R11905
  • G & A
  • Bengaluru, Karnataka, India

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

The Toast Enterprise Risk and Compliance Management Program provides a coordinated, company-wide approach to identify, measure, monitor, mitigate, and treat risks while enabling the business to innovate and deliver quality products and solutions to serve our customers. 

Toast, Inc. seeks an experienced Disaster Recovery Manager responsible for developing, implementing, and maintaining the organization's disaster recovery plan to ensure the rapid recovery of critical IT systems and infrastructure in the event of a disaster or major outage. This role focuses on the technical aspects of disaster recovery, including data backup and recovery, system failover, and infrastructure resilience.

Work Mode: Hybrid (2-3 days in office)

Work Location: Bangalore/Chennai

About this roll* (Responsibilities)

  • Implement and update disaster recovery policies, guidance, documentation, and systems
  • Develop and maintain the disaster recovery plans for Toast, including procedures for data backup and recovery, system failover, and infrastructure resilience
  • Conduct regular disaster recovery testing and exercises to ensure plan effectiveness
  • Collaborate with IT and technology teams to ensure alignment of disaster recovery plans with infrastructure and systems
  • Provide training and awareness programs for IT staff on disaster recovery procedures
  • Manage and lead disaster recovery efforts during an actual disaster or major outage
  • Respond to and support disaster recovery related documentation requests or actions from third party partners and regulatory agencies

 

Do you have the right ingredients*? (Requirements)

  • Bachelor’s Degree required.
  • At least five (5) years of experience in a disaster recovery or resiliency management role at a fintech, bank, technology company, auditing, or consulting firm.
  • Excellent knowledge and understanding of disaster recovery and resiliency management practices.
  • A strong understanding of common IT, infrastructure, cloud-based technology, and data center configurations, terminology, controls, and recovery practices. 
  • At least one of the relevant certification(s) such as the Disaster Recovery Certified Specialist (DRCS), Certified Business Continuity Professional (CBCP), Certificate of the Business Continuity Institute (CBCI), ISO 22301 Certified Business Continuity Manager (CBCM), Business Continuity and Resiliency Professional (BCRP) or other business continuity professional certification
  • Strong critical and analytical thinking, decision-making, innovative problem-solving, and excellent verbal and written communication skills. 
  • Ability to drive action and build consensus among cross-functional stakeholders. Detail-oriented strong project management skills with the ability to meet firm deadlines. 
  • Ability to adapt in challenging and changing situations, comfortable dealing with ambiguity and uncertainty.

    Our Spread* of Total Rewards

    We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

    *We love a great bread/food pun

 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast.  These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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