Principal Systems Engineer, DevOps

Enterprise Tech

Principal Systems Engineer, DevOps

  • R7251
  • Boston, Massachusetts, United States
  • G & A

Toast Overview:

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Job Overview:

The Principal Systems Engineer, DevOps designs, engineers, and maintains our release tooling and processes to supportToast’s Business Systems and Enterprise initiatives. This role acts as a subject matter expert for system stability, release best practices, and contributing toward predictable delivery of quality releases.

About this Roll* (Responsibilities):

  • Help architect our DevOps practice, supporting Salesforce, Netsuite, and Workato deployments
  • Build deployment tooling to allow our application developers greater autonomy and self service
  • Collaborate with team on current technology landscape and survey / advise on available technology options
  • Work alongside leadership to determine long-term platform architectural strategy, to help meet the demands of our business and our customer’s businesses
  • Participate in on-call rotations for mission-critical production functions
  • Design deployment strategies in concert with software development teams, managing dependencies
  • Design, implement, and refine automation of various operations tasks (deployments, managing environments, etc.)

Do you have the right ingredients* (Experience)?

  • Hands-on experience with mission critical, high performance SAAS or cloud-based software systems at scale
  • Experience with any of the following Enterprise Applications: Salesforce, Netsuite, Workato
  • Experience with configuration management in a large environment
  • Working knowledge of Git/Github
  • Ability to work independently, with minimal supervision

Bonus ingredients (a pinch of salt):

  • Experience with any of the following: Jenkins, Splunk, Copado, AutoRABIT, GearSet, Salto
  • Familiar working in a test driven development environment

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare


*Bread puns encouraged but not required


The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$131,000—$210,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

Apply now

U.S. Candidate Demographic Questions

We invite applicants to share their demographic background information as part of the application. This information will be used for compliance purposes as well as to identify areas of improvement in our hiring process and to support diversity initiatives at Toast. Completion of this form is mandatory, however, individuals are not required to share this information and may select “I don’t wish to answer” in response to any demographic questions. Your responses to demographic questions will not affect your application status. By submitting your application, you acknowledge and consent to the use of your information for the purposes described above.

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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