Senior Payments Optimization Analyst

Boston, MA, United States


Senior Payments Optimization Analyst

  • R6545
  • Remote
  • Remote, United States
  • G & A

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Are you bready* for a change? As a Senior Analyst on the Payments Optimization team, you will prioritize and spearhead initiatives that will refine and optimize transaction processing workflows for Toast Payments. You will collaborate on initiatives with other Toast teams across Product, Engineering, and Operations. This role will lead to significant business impact.


About this roll* (Responsibilities) 

  • Monitor and provide insights into payment processing in near real-time in partnership with Product + Engineering, BI, Strategic Finance, Data Science and Payments Operations teams
  • Research current payments performance trends. Develop and launch processes for improvement
  • Partner with cross-functional teams to support payments related roadmap initiatives
  • Monitor and build alerts for payments workflows to ensure accurate performance
  • Constantly and rigorously ideate with focus on improving payments performance


Do you have the right ingredients*? (Requirements)

  • Bachelor's degree in Engineering
  • 4+ years of relevant experience in Analytics
  • Experience with complex data analysis using SQL, dash-boarding using Looker / Tableau (or) other visualization tools
  • Sharp analytical skills and attention to detail-ability to dig into large amounts of data and distill actionable insights
  • Ability to work with and navigate cross-functional and global teams
  • Strategic thinking skills with ability to put complex ideas into clear frameworks
  • Experience and strong interest in complex payment processing implementations
  • Ability to balance getting things done with platform stability


Special Sauce* (Nonessential Skills/Nice to Haves)

  • Experience with a statistical programming language (e.g. R,Python) preferred but not required
  • Master's degree in Analytics preferred but not required


Our Spread* of Total Rewards:

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare




We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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