Senior Director, Investor Relations


Senior Director, Investor Relations

  • R7019
  • Remote
  • Remote, United States
  • Finance

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is looking for a Senior Director, Investor Relations to join our Finance team. This is an exciting opportunity to develop and execute an investor relations strategy that will be critical to the growth and strategic direction of the company. Reporting into the Vice President, Strategic Finance & Investor Relations, you will partner with the key stakeholders across the organization to position our company’s vision & build our relationships with the investment community. 


About this roll* (responsibilities):

  • Lead the execution of our investor relations strategy that is consistent with the company’s vision and financial plans. 
  • Serve as a primary shareholder point of contact, building relationships with members of the investment community including institutional investors, analysts, bankers and trading desks. 
  • Develop and drive strategies to communicate Toast's story to the investment community.
  • Provide senior management with feedback and recommendations related to discussions with the investment community, as well as commentary regarding events within the market and industry.
  • Partner with finance, accounting and business leaders to analyze key business initiatives and trends to distill into our external narrative. 
  • Develop investor engagement schedule to engage and support investors analysis of the company through non-deal roadshows, conferences, company visits and bus tours by analysts/investors, and other events. Advise on and support all aspects of investor marketing including non-deal roadshows, conferences and bus tours.
  • Lead the management of competitor and peer analysis and benchmarking, including earnings reviews.
  • Advise executive management concerning significant trends, competitive landscape, shareholder concerns that may impact the company. 
  • Lead the management of quarterly earnings release process including preparation of executive management scripts, presentation slides, and Q&A documents, in addition to close partnership on SEC filings.
  • Manage day-to-day tasks including scheduling meetings and phone calls, logging interactions with the investment community, managing the Investor Relations website and registering the management team for conferences.
  • Develop investor related materials including non-earnings press releases, executive talking points, and content and presentations for the investor website . 
  • Collaborate with finance and legal teams on SEC filings. 


Do you have the right ingredients* (requirements):

  • Bachelor’s Degree in Business, Accounting, Finance, or Economics.
  • Previous leadership experience in investor relations (preferably SaaS) with a background in finance (preferably includes sell-side research or investment banking). 
  • Proven track record of building positive long-term relations with the investor and analyst community. 
  • Expertise in capital markets and performance metrics for public companies. In-depth understanding of valuation and financial modeling techniques used by investors and analysts to understand a company’s operating and financial performance. 
  • Strong analytical and problem-solving skills. 
  • Excellent communication skills, including strong writing and the ability to create high-quality presentations and materials.
  • An ability to articulate company and industry information and hone a narrative that is aligned with the corporate vision. 
  • Ability to steer communications for roadshows and investor meetings; thrive in a fast-paced, dynamic, and entrepreneurial environment. 


Our Spread* of Total Rewards:

  • Flexible PTO 
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare




We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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