Senior Manager, Salesforce Engineering

Boston, MA, United States

Enterprise Tech

Senior Manager, Salesforce Engineering

  • R5412
  • Remote
  • Remote, United States

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Sr. Engineering Manager you will lead a team of Salesforce Administrators and Developers in iteratively developing new features and capabilities on the Salesforce platform with a focus on Sales and Marketing. You will collaborate with business stakeholders to scope and implement new initiatives, streamline, automate, and simplify processes and educate employees on the effective use of the technologies and processes necessary for the business to operate.

About this roll* (Responsibilities) 

  • Lead an Agile team of administrators and developers responsible for the delivery of Salesforce enhancements critical to Toast’s business growth
  • Manage the development team to identify, select, and implement best practices to gather, document, streamline and improve business processes for Business Systems stakeholders
  • Partner with internal stakeholders in Sales, Centralized Operations, Enterprise Architecture and supporting organizations to define and deliver end to end business processes
  • Provide leadership, activity planning and direction to complete team tasks, produce the required deliverables, track/resolve issues and meet project milestones
  • Mentor team members, identify/develop opportunities for individual growth and set a positive example for working in a team environment
  • Work with product ownership to manage and prioritize the team’s product backlog

Do you have the right ingredients*? (Requirements)

  • 6+ years of hands-on Salesforce development experience with 2 years of experience as Technical Lead
  • 4+ years of people management experience leading a team of 4 or more full-time employees
  • Implementation expertise and practical experience working on large Salesforce projects involving complex integration with other systems
  • Experience in collaborating with product owners representing Sales, Customer Service, Product & Engineering and balancing competing interests and needs across the organization to define a clear roadmap for CRM deliverables
  • Strong understanding of Apex programming, Triggers, Controllers, Visualforce, Lightning, Configuration, SOQL, and REST APIs
  • A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation
  • Passionate about scaling teams and helping individuals grow their careers
  • Experience in developing and retaining a highly talented team

Bonus Ingredients*:

  • Salesforce Certifications potentially including Platform App Builder, Platform Developer I/II, Application/System/Technical Architect
  • Experience working with consulting resources (onshore and/or offshore)
  • Experience working with Jira
  • Familiarity with Copado, Netsuite, DocuSign, Conga

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required



We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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