Senior QA Engineer

Boston, MA, United States


Senior QA Engineer

  • R6243
  • Boston, Massachusetts, United States
  • Engineering

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As the Toast business continues to grow, there is increased demand to enhance the enterprise level of support in the product. Toast customers who managed several restaurants a few years ago are now expanding their business and adding new locations. New enterprise customers are looking to leverage Toast technology to support the growth of their business in new ways. These exciting new opportunities will require Toast to bolster our product offerings. You will get to work across the entire Toast platform, including the partner ecosystem. As a member of the enterprise team, you will help ensure that the product is being built to meet the new and expanding needs of these customers. Come and join this new team!

About this roll* (Responsibilities):

  • Bring your QA expertise to design test strategies and execute test plans for multiple features/improvements on our platform
  • Provide input to designs, requirements and specifications for new features
  • Collaborate with project team to triage defects, verify fixes
  • Drive best practices for continuous improvements using metrics, data and feedback
  • Partner with support teams to understand customer experiences, pain points and critical workflows - translate that data into evolving test plans
  • Investigate latest QA testing modalities and practices - use this info to maintain effective test strategies at Toast
  • Partner with peers to assess/increase automated test coverage for all features

Do you have the right ingredients*? (Requirements)

  • 4-6 years experience as a QA professional (1-2 years in Senior role)
  • Understanding of different testing methodologies and when they should be leveraged (Unit, Integration, Manual, Automated)
  • Experience working within an Agile team and adapting methods to optimize productivity
  • Experience with tools such as Jira, Confluence, Test Rail, Postman, Android Studio, IntelliJ
  • Experience testing front end UIs, mobile apps, and backend APIs
  • Ability to lead high impact projects that may span multiple teams
  • Ability to work with more than one project team at a time
  • Strong communication skills - verbal and written
  • Interest in maintaining automated testing for web and mobile applications
  • Experience leading others through coaching and collaboration

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast.  These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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