Tax Implementation Specialist - Payroll

Customer Success

Tax Implementation Specialist - Payroll

  • R7189
  • Remote
  • Remote, United States
  • Customer Success

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Tax Onboarding Specialist plays a critical role in helping customers make the switch onto the Toast Payroll platform.  Individuals in this role use their skills with data and specialized payroll tax expertise to ensure that our new customers experience a seamless, simple, and accurate first payroll and tax filing experience.  

The Tax Onboarding Specialist’s main duties include the transfer and validation of employee and pay data from a customer’s previous payroll provider onto the Toast Platform.  Individuals in this role will work closely with Onboarding Consultants to coordinate the extraction & import of customer data at various points of a customer’s Onboarding Journey.  Tax Onboarding Specialists will need to validate the results of data imports against provided tax returns, investigate and resolve any discovered discrepancies, and conduct audits to ensure that each customer’s first payroll experience will be smooth and error-free.

About this roll* (Responsibilities) 

  • Extract, manipulate, and import payroll and demographic data from legacy payroll providers
  • Validate payroll and tax information between legacy system to Toast system
  • Research and update data inconsistencies between two systems
  • Setup new customers in our Tax Software to enable tax payment and filing
  • Resolve complex payroll system and tax issues
  • Complete projects with a high level of reliability and accuracy
  • Autonomously and reliably manage projects and deadlines

Do you have the right ingredients*? (Requirements)

  • 1-2 years of experience in a data intensive role
  • Advanced Excel skills (Vlookups, Pivot Tables, Formulas)
  • Knowledge of payroll processes or taxes experience is a plus 
  • Detail oriented and process obsessed
  • Robust critical thinking and analytical skills
  • Able to handle confidential/sensitive information
  • Comfortable with ambiguity and operating independently
  • Bright, self-starter with a growth mindset
  • Ability to work flexible hours during busiest time of year

*Bread puns encouraged but not required



We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.

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