Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Toast is an industry leader and we know that at the core of our success our are Toasters providing world-class experiences. Our Specialists are driven with purpose to resolve solutions and act as Toast experts to help Toast’s customers thrive! Care Specialists work as one team to answer incoming customer questions from multiple channels including phone (primary), chat and email. You will need to be hungry for learning everything, ’Toasty,” to showcase how our rapidly expanding hardware and software suite is better together!
Please note there is two evening shifts:
Tuesday to Saturday 12PM to 9pm Shift Irish Time
Internal Title: Customer Care Specialist
About this roll* (Responsibilities)
Do you have the right ingredients*? (Requirements)
Our Spread of Total Rewards
*Bread puns encouraged but not required
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact email@example.com.
Applicant Privacy Statement
We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments. Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.