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Director of Engineering - Fulfillment & Delivery

Engineering

Director of Engineering - Fulfillment & Delivery

  • R11339
  • Remote
  • Remote, United States
  • Engineering

About this Role:

After you place your order at a Toast restaurant, the work has just begun! Our Fulfillment & Delivery group builds the products that power kitchen production, packaging, and handoff across takeout, delivery, and third-party channels. Our products help restaurants quickly generate demand from many off-premise sources, including Toast’s own digital ordering suite and third-party partners like Grubhub, Uber Eats, and Doordash. Toast’s KDS (Kitchen Display System) allows kitchens to seamlessly prepare on premise and off premise orders as service heats up. By integrating kitchen operations with digital ordering, we help restaurants balance speed and accuracy, reduce errors, and adapt to real-time demand. Whether an order is picked up by a guest, a courier, or a server, our POS Orders Hub makes sure it moves smoothly from the kitchen to its final destination. The Toast Fulfillment & Delivery products ensure restaurants can fulfill every order efficiently, deliver an excellent guest experience, and maintain a healthy bottom line. 

We are adding an Engineering Director to lead the Fulfillment & Delivery mission across four R&D teams. 

Responsibilities: 

  • Recruits, retains and motivates diverse, high performing teams
  • Empowers, coaches, and motivates team members
  • Collaborates with Engineering, PM, and UX leaders to establish strategic plans and objectives for their group
  • Ensures effective achievement of team objectives
  • Uses facts, data and analysis to make evidence-based and customer focused decisions
  • Develops systems to measure progress, monitor risks, and identify changes needed
  • Develops processes and methods that enable the broader team.

Requirements: 

  • Experience delivering and evolving widely-used products
  • Experience building and developing diverse, high performance teams 
  • Experience deeply collaborating with PM and UX partners
  • Strong technical foundation that you use to guide your team’s decisions and plans

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$212,000—$339,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

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U.S. Candidate Demographic Questions

We invite applicants to share their demographic background information as part of the application. This information will be used for compliance purposes as well as to identify areas of improvement in our hiring process and to support diversity initiatives at Toast. Completion of this form is mandatory, however, individuals are not required to share this information and may select “I don’t wish to answer” in response to any demographic questions. Your responses to demographic questions will not affect your application status. By submitting your application, you acknowledge and consent to the use of your information for the purposes described above.

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast.  These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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