Toast is a powerful and easy to use all-in-one restaurant platform that helps restaurants grow their businesses and delight their guests in new and innovative ways. Our mission is to empower the global restaurant community to delight their guests, do what they love, and thrive.
To help achieve this mission, Toast is expanding and growing into new countries. In 2025, we plan to deepen our presence & grow significantly in English-speaking markets like the United Kingdom, Ireland, and parts of Canada, but also plan to invest in a more inclusive, multilingual experience across our product and tools in the United States. The Senior Localization Program and Quality Manager will play a critical role in this investment by managing Toast’s localization programs, and by establishing language quality standards across the organization at Toast, and externally with our language service provider (LSP).
This position reports to the Head of Localization, and is a unique opportunity for anyone who is inspired by building global-scale products and maintaining high language quality standards to ensure a native-feel user experience for all Toast users.
The role is a hybrid LPgM/LQM role and will spend 50% of its time on localization program management and the other 50% on language quality management. If you are passionate about language quality, project management, and creating detailed and easily comprehensible workflow documentation, this is the position for you!
Location: This role is remote-friendly in the United States and Canada, but requires travel up to 10% of the time to visit cross-functional teams in Boston, Toronto, and Dublin.
About this roll* (Responsibilities)
Do you have the right ingredients*? (Requirements)
Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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