Customer Success

We delight

The Customer Success team works closely with our customers to ensure they're set up for success on the Toast platform. Starting with the onboarding process, our team is available around-the-clock to guide and support customers to help them run their businesses. After all, our customers' success is our success.

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Onboarding Consultant I, SMB Emerging Markets - Spanish Speaking

Customer Success R10873 Remote United States Remote, United States Customer Success Onboarding : Onboarding

Onboarding Consultant - SMB, Emerging Markets - Spanish Speaking Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make...

Senior Customer Care Improvement Analyst

Customer Success Boston, MA, United States R10770 Boston Massachusetts United States Boston, Massachusetts, United States Customer Success Customer Success : Operational Excellence

At Toast, we are on a mission to relentlessly improve Customer Experience, and we are looking for a dedicated individual to play a critical role in this journey. This position will focus on analyzing "bottom tier" customer experiences within Care,...

Manager, Customer Care (Night Shift)

Customer Success Bengaluru, Karnataka, India R10717 Bengaluru Karnataka India Bengaluru, Karnataka, India Customer Success Customer Success : Customer Support

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? As a ToastNow Customer Care Manager, your role is pi...

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps res...

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Life at Toast Blog

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Customer Success
leadership

Meet the Leader: Megan Anderson, Chief Customer Officer

Career Advice
Customer Success

Caring for Your Career: Career Growth within the Customer Care Operations Team

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Customer Success

Combining My Passion for Content & Customer Education

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