Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast’s Hardware team collaborates with our JDM and ODM partners to design and develop top-tier hardware devices. Operating as a streamlined team, we concentrate on the essential components of POS and Payment devices and accessories, structuring our products to provide optimal hardware solutions for our clientele and customers. Through our strong connections with customers, we have identified the critical design attributes that elevate our devices to restaurant-grade standards. Our emphasis on the long-term reliability and quality of our products ensures that our customers can trust their Toast hardware to be prepared for the demands of a busy day.

About this roll* (Responsibilities) 

As the Mechanical Lead Architect, you will oversee the Mechanical Engineering design initiatives, encompassing the conceptualization, architecture, design, development, new product introduction (NPI), and ongoing engineering support for our products. Your role will involve providing leadership and mentorship to junior team members while working closely with other essential teams at Toast and with JDM and ODM partners (additionally, you will be responsible for fostering strong relationships with our JDM/OEM partners).  Our goal is to create the finest restaurant POS systems for our clientele. Your daily activities may include reviewing design documents and concepts, facilitating discussions among teams including JDM and ODM partners, collaborating on roadmaps with architectural and product stakeholders, and offering technical guidance to fellow team members.

• Mentor and Coach fellow individual contributors to enhance their professional and technical skills. 
• Design and create cutting-edge devices that will exceed customer expectations. 
• Promote the exchange of knowledge throughout the engineering department including  the development of functional specifications, design verification plans, and functional testing procedures.
• Work in partnership with cross-functional teams to produce exceptional devices.

Do you have the right ingredients*? (Requirements)

• A Bachelor of Science degree in Mechanical Engineering or equivalent practical experience is required. 
• A minimum of 10 years of experience in the development of POS, Payment, Android or comparable devices is essential. 
• Proficiency in working with injection molded components, castings, sheet metal parts, glass lenses, die-cut components, and electromechanical devices such as LCD panels, speakers, microphones, switches, and mechanical mechanisms is necessary. Familiarity with various decoration techniques, including painting, printing, plating, and polishing, is also required. 
• Practical experience in prototype development, debugging, functional verification, and manufacturing support is expected. 
• The ability to identify root causes of design, manufacturability, or production challenges to enhance designs and facilitate successful mass production is crucial. 
• Experience with New Product Introduction (NPI) team, Operation team, Manufacturing team, Quality team and Supply Chain team is mandatory, along with a strong commitment to ensuring accuracy and quality from the outset. 
• Full experience of 3D CAD, CREO with Database management by Windchill. 
• Travel ( internationally and domestically )  is a must, up to 25% of work hours. 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required