Toast is expanding its platform beyond restaurants to include retail businesses, offering solutions for various food and beverage concepts like convenient stores, grocery stores, and bottle shops. We caught up with a few Toasters on the Retail Sales Team to hear more about their experiences so far. Check out what they had to say below:
“What led me to work at Toast was the opportunity to be part of a company that’s at the forefront of innovation and really making a difference in the way businesses operate. I was drawn to Toast because of its focus on solving real-world problems with cutting-edge technology, especially in industries like retail and hospitality. “ Samantha W., Principal Retail Account Executive I
“What led me to work at Toast was the opportunity to be part of a company that’s at the forefront of innovation and really making a difference in the way businesses operate. I was drawn to Toast because of its focus on solving real-world problems with cutting-edge technology, especially in industries like retail and hospitality. “
Samantha W., Principal Retail Account Executive I
“Admiring Toast as a hospitality operator over the years, it felt like a natural fit to transfer my skillset to a hospitality-driven technology company.” Gaby Y., Principal Retail Account Executive 2
“Admiring Toast as a hospitality operator over the years, it felt like a natural fit to transfer my skillset to a hospitality-driven technology company.”
Gaby Y., Principal Retail Account Executive 2
“Toast is a company with driven leaders, strong culture and a proven history of innovation. The ability to work directly with owners of SMB businesses and give them a solution that has tangible impacts on their businesses was a no-brainer. The excitement from employees and belief that Toast was still in the early innings of growth was inspiring then, and continues to be inspiring today.” Mike C., Senior Retail Sales Account Executive
“Toast is a company with driven leaders, strong culture and a proven history of innovation. The ability to work directly with owners of SMB businesses and give them a solution that has tangible impacts on their businesses was a no-brainer. The excitement from employees and belief that Toast was still in the early innings of growth was inspiring then, and continues to be inspiring today.”
Mike C., Senior Retail Sales Account Executive
“I was eager to join a dynamic organization where I could grow beyond my current scope of operations. Toast represented the perfect intersection — a platform built to empower the community I knew best, backed by resources to make a broader impact.” Zorro G., Senior Retail Account Executive
“I was eager to join a dynamic organization where I could grow beyond my current scope of operations. Toast represented the perfect intersection — a platform built to empower the community I knew best, backed by resources to make a broader impact.”
Zorro G., Senior Retail Account Executive
“What led me to Toast was actually a bit of happenstance, and good timing. After experiencing how quickly a server used Toast Go 1 to close out her check- turning multiple tables in under a minute- I realized the technology's impact on restaurant efficiency. I immediately checked LinkedIn for open roles at the company. I submitted the application and here we are!” Nick L., Principal Retail Account Executive I
“What led me to Toast was actually a bit of happenstance, and good timing. After experiencing how quickly a server used Toast Go 1 to close out her check- turning multiple tables in under a minute- I realized the technology's impact on restaurant efficiency. I immediately checked LinkedIn for open roles at the company. I submitted the application and here we are!”
Nick L., Principal Retail Account Executive I
“If I had to describe the Retail Sales team in one word, it would be gritty. We operate like a start-up within a larger organization, constantly exchanging ideas and pushing each other to think outside the box. There’s no such thing as a wrong answer—just a mindset of how can we be better?” Gaby Y., Principal Retail Account Executive 2
“If I had to describe the Retail Sales team in one word, it would be gritty. We operate like a start-up within a larger organization, constantly exchanging ideas and pushing each other to think outside the box. There’s no such thing as a wrong answer—just a mindset of how can we be better?”
“I would describe the retail sales team as hungry. Everyone on this team has a strong belief in Toast as a company and the products we’re building to disrupt this new vertical. We’re characterized with a diverse set of ideas, experiences, and backgrounds that allow us to be consultants to each other and our retail prospects, customers and partners. Each member is always willing to help out, step up for others, share new learnings and push the envelope on what is possible.” Mike C., Senior Retail Sales Account Executive
“I would describe the retail sales team as hungry. Everyone on this team has a strong belief in Toast as a company and the products we’re building to disrupt this new vertical. We’re characterized with a diverse set of ideas, experiences, and backgrounds that allow us to be consultants to each other and our retail prospects, customers and partners. Each member is always willing to help out, step up for others, share new learnings and push the envelope on what is possible.”
“The Retail Sales team is composed of some of the most ambitious members of our sales organization. My teammates embody the mindset for growth, a bias for action, and a commitment to building something new. As leaders we look to expand the Toast community and shape the future trajectory of the company.” Zorro G., Senior Retail Account Executive
“The Retail Sales team is composed of some of the most ambitious members of our sales organization. My teammates embody the mindset for growth, a bias for action, and a commitment to building something new. As leaders we look to expand the Toast community and shape the future trajectory of the company.”
“There are plenty of opportunities for growth and learning on the Retail Sales Team at Toast. The company is committed to supporting professional development, offering resources like training programs, mentorship, and workshops to help team members build new skills and stay up to date with the latest technology trends. There’s also a strong emphasis on cross-functional collaboration, allowing team members to learn from colleagues in other departments.” Samantha W., Principal Retail Account Executive I
“There are plenty of opportunities for growth and learning on the Retail Sales Team at Toast. The company is committed to supporting professional development, offering resources like training programs, mentorship, and workshops to help team members build new skills and stay up to date with the latest technology trends. There’s also a strong emphasis on cross-functional collaboration, allowing team members to learn from colleagues in other departments.”
“A core responsibility of this role is developing an understanding of the vertical, paired with an open mindset toward continuous learning and problem-solving. Growth in this role presents itself in many forms. Working through cross-functional collaboration, identifying untapped opportunities, and maintaining an ongoing commitment to understanding industry practices.” Zorro G., Senior Retail Account Executive
“A core responsibility of this role is developing an understanding of the vertical, paired with an open mindset toward continuous learning and problem-solving. Growth in this role presents itself in many forms. Working through cross-functional collaboration, identifying untapped opportunities, and maintaining an ongoing commitment to understanding industry practices.”
“Right now there is a lot of growth opportunity since we’re still at the beginning of building the Retail Sales org. We have various roles open such as Retail Development Reps, Account Executives, District Managers, and Enablement and Partnerships positions.” Nick L., Principal Retail Account Executive I
“Right now there is a lot of growth opportunity since we’re still at the beginning of building the Retail Sales org. We have various roles open such as Retail Development Reps, Account Executives, District Managers, and Enablement and Partnerships positions.”
“Collaboration is embedded in our culture. On the Retail side, we work closely with Onboarding and Sales to ensure a seamless experience for our customers. We also partner with Product to enhance Toast’s “Better Together” model, particularly within our CBG (convenience stores, bottle shops, and grocery stores) concepts.” Gaby Y., Principal Retail Account Executive 2
“Collaboration is embedded in our culture. On the Retail side, we work closely with Onboarding and Sales to ensure a seamless experience for our customers. We also partner with Product to enhance Toast’s “Better Together” model, particularly within our CBG (convenience stores, bottle shops, and grocery stores) concepts.”
“We collaborate every day with many different teams across Toast. This includes the Onboarding Team, Product Team, Solutions Engineering Team, Restaurant Team, and Payments Team. Each serves a unique role with bringing the best solutions to our businesses. There is not a day in retail where we don’t collaborate with other teams. This can be in the form of huddles, internal meetings, joint meetings with prospects or customers and everything in between.” Mike C.,Senior Retail Sales Account Executive
“We collaborate every day with many different teams across Toast. This includes the Onboarding Team, Product Team, Solutions Engineering Team, Restaurant Team, and Payments Team. Each serves a unique role with bringing the best solutions to our businesses. There is not a day in retail where we don’t collaborate with other teams. This can be in the form of huddles, internal meetings, joint meetings with prospects or customers and everything in between.”
Mike C.,Senior Retail Sales Account Executive
“One of the major reasons I wanted to join the Retail Sales team, is because of how closely we are able to work with cross functional teams to continue to build the retail sales org, to advance the retail product offerings, and overall customer experience for retailers using Toast. Every day our team is collaborating with different members of the retail org, or other teams at Toast.” Nick L.,Principal Retail Account Executive I
“One of the major reasons I wanted to join the Retail Sales team, is because of how closely we are able to work with cross functional teams to continue to build the retail sales org, to advance the retail product offerings, and overall customer experience for retailers using Toast. Every day our team is collaborating with different members of the retail org, or other teams at Toast.”
Nick L.,Principal Retail Account Executive I
“Now is a great time to join the Retail Sales Team at Toast because we’re in a really exciting phase of growth. Being a part of the team right now means you’ll have a chance to shape things as we expand—your input will really matter. You won’t just be following the lead, you’ll be helping to create the future of the platform and the direction we take. It’s a time where fresh ideas and contributions are valued, and you’ll have the opportunity to make a real impact. Plus, Toast offers a supportive environment where learning and growth are a big focus, so you’ll have plenty of chances to level up your skills and advance your career. If you're looking to be part of something big and to have your voice heard, this is the perfect time to join.” Samantha W., Principal Retail Account Executive I
“Now is a great time to join the Retail Sales Team at Toast because we’re in a really exciting phase of growth. Being a part of the team right now means you’ll have a chance to shape things as we expand—your input will really matter. You won’t just be following the lead, you’ll be helping to create the future of the platform and the direction we take. It’s a time where fresh ideas and contributions are valued, and you’ll have the opportunity to make a real impact. Plus, Toast offers a supportive environment where learning and growth are a big focus, so you’ll have plenty of chances to level up your skills and advance your career. If you're looking to be part of something big and to have your voice heard, this is the perfect time to join.”
“Toast has established itself as a proven innovator in the restaurant industry for the past 14 years. Now, we have the opportunity to bring that innovation to the retail space, which presents a massive total addressable market that is ripe for disruption. Imagine if you had the chance to join the Toast restaurant sales team a decade ago—knowing what you know now, would you take it? Absolutely! That’s the potential I see for Toast in retail. If you're eager to work hard, embrace challenges, and witness how a company establishes itself into a leader in the space, this team is the perfect place for you to start your journey.” Mike C.,Senior Retail Sales Account Executive
“Toast has established itself as a proven innovator in the restaurant industry for the past 14 years. Now, we have the opportunity to bring that innovation to the retail space, which presents a massive total addressable market that is ripe for disruption. Imagine if you had the chance to join the Toast restaurant sales team a decade ago—knowing what you know now, would you take it? Absolutely! That’s the potential I see for Toast in retail. If you're eager to work hard, embrace challenges, and witness how a company establishes itself into a leader in the space, this team is the perfect place for you to start your journey.”
“I firmly believe that joining Toast Retail in any capacity is a forward-looking decision. For those joining the Retail Sales team now, it presents an opportunity to serve as a representative for a new and rapidly growing vertical, in which we have a clear right to win. This is an exciting moment in our journey, and I look forward to one day reflecting on how the foundation we are building today played a critical role in shaping our future success.” Zorro G.,Senior Retail Account Executive
“I firmly believe that joining Toast Retail in any capacity is a forward-looking decision. For those joining the Retail Sales team now, it presents an opportunity to serve as a representative for a new and rapidly growing vertical, in which we have a clear right to win.
This is an exciting moment in our journey, and I look forward to one day reflecting on how the foundation we are building today played a critical role in shaping our future success.”
Zorro G.,Senior Retail Account Executive
*We love any chance for a great bread pun
Not You?
We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.
Thank you
By submitting this form, you are agreeing to be part of Toast’s talent community and acknowledge that any information submitted will be processed in accordance with Toast’s Applicant Privacy Statement. Additional information for California residents available here.
We use cookies on this website to enable, improve and personalize your browsing experience, to better understand our website visitors and for security and fraud-prevention purposes. By clicking “I Accept”, you agree to the storing of cookies on your device for these purposes. By clicking "I Do Not Accept", only cookies that are strictly necessary will be set. You can change your settings by clicking on the settings link on the top right of the website.