Senior Procurement Specialist

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet-based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.

Position Summary

We are seeking an experienced and highly capable Senior Procurement Specialist to support and enhance U.S.-based Procurement operations. With over 10 years of practical procurement experience, the ideal candidate will bring depth in sourcing, vendor management, contract oversight, and procurement systems. This role demands a strategic mindset, a commitment to process excellence, and the ability to collaborate across time zones with U.S. stakeholders. A strong focus on cost control and value optimization is essential.

Key Responsibilities

Procurement Operations

• Serve as a trusted partner to internal teams, offering procurement insights and driving process improvements.
• Own and execute core procurement processes, including end-to-end requisition and PO creation, vendor onboarding, and workflow approvals.
  Manage and resolve escalated procurement issues related to Zip requisitions, purchase orders, and vendor coordination.
  Communicate effectively through email, Slack, and Google Chat to support U.S.-based requestors with a focus on responsiveness and issue resolution.
  
  

Contract Administration

• Lead contract administration activities, including execution tracking, renewals, terminations, and amendments to ensure risk mitigation and compliance.
• Monitor contract lifecycles and proactively work with stakeholders to ensure timely updates and renewals.
• Partner with legal and finance teams to ensure contract terms align with business objectives and risk posture.
  
  

Strategic Procurement, Cost Optimization & RFP Support

• Lead and manage the RFP/RFI process for low- to mid-value categories, ensuring alignment with stakeholder requirements.
• Analyze and evaluate supplier proposals and provide strategic recommendations to stakeholders.
• Drive supplier negotiations with a clear focus on cost savings, improved terms, and overall value delivery.
• Collaborate with Finance and Business Units to identify cost-saving opportunities and implement sourcing strategies that reduce total cost of ownership (TCO).
• Track and report cost savings achieved through sourcing and contract improvements.
• Act as a key liaison between vendors and internal departments, managing expectations and ensuring alignment on pricing, delivery, and scope.
  
  

Qualifications

• Bachelor’s degree required; advanced certification (e.g., CIPS, CPSM) a plus.
• 10+ years of proven experience in procurement operations, including sourcing, contracting, and vendor management.
• Demonstrated success in driving cost savings through supplier negotiations, competitive sourcing, and spend analysis.
• Strong problem-solving and analytical skills with a track record of improving procurement workflows.
• High attention to detail and the ability to manage complex tasks independently.
• Excellent organizational, communication, and interpersonal skills, with experience working across global teams.
• Proficient in Microsoft Office Suite and enterprise procurement tools such as Workday, Oracle, SAP, or NetSuite.
• Experience with procurement platforms like Zip is highly desirable.
  
  

Preferred Attributes

• Experience operating in a global or matrixed organization with US based leadership.
• Demonstrated ability to influence cross-functional stakeholders and support strategic procurement initiatives.
• Ability to develop category-specific strategies aimed at value creation and cost control.
• Comfortable working across time zones and adapting to changing priorities in a fast-paced environment.