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Tax Operations Specialist I

Customer Success

Tax Operations Specialist I

  • R9541
  • Remote
  • Remote, United States
  • Customer Success

Start Date: 06/17

Location: Remote, US

Base Target Pay: $55,000 

 

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Bready* to make a change?

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with payroll tax filing and deposits for our clients.

The Tax Operations Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience.  In addition, the  Tax Operations Specialist  will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.

About this roll*: 

  • Research and complete payroll corrections
  • Processes and submits amended returns on behalf of clients
  • Completes daily and monthly tax filings and payments
  • Knowledge of payroll taxes including federal, state, local and paid family leave
  • Perform routine payroll tax profile audits of existing clients to ensure accuracy
  • Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
  • Collaborate with clients to provide missing information and complete Third-Party Agent (TPA) setup
  • Maintain individual performance to meet established team goals and OKRs
  • Participate in special projects and/or other duties assigned 

Do you have the right ingredients*? 

  • Prior experience working with amendments, filings and jurisdictions is required
  • 1+  years experience working in a payroll service bureau experience and knowledge of payroll taxes including federal, state, local and paid family leave
  • Must be able to make occasional trips to the post office local to you 
  • Success operating independently and navigating competing priorities in a constantly changing environment
  • Strong  critical problem solving,  communication with internal and external stakeholders, organizational skills 
  • Experience  working with sensitive/confidential information
  • Proficient in Microsoft Excel and Google Suite (Vlookups, formulas, etc.)

Special Sauce* (Non-essential Skills/Nice to Haves)

  • MasterTax Experience
  • FPC or CPP certification

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required



The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.
Pay Rate
$45,000—$72,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

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U.S. Candidate Demographic Questions

We invite applicants to share their demographic background information as part of the application. This information will be used for compliance purposes as well as to identify areas of improvement in our hiring process and to support diversity initiatives at Toast. Completion of this form is mandatory, however, individuals are not required to share this information and may select “I don’t wish to answer” in response to any demographic questions. Your responses to demographic questions will not affect your application status. By submitting your application, you acknowledge and consent to the use of your information for the purposes described above.

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site.  If you think you've been scammed, reference this site for more info.

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