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Senior Manager, Retail Partnerships

Sales

Senior Manager, Retail Partnerships

  • R10890
  • Remote, United States

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.  After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

The Business Development team is responsible for the end-to-end development and deployment of Toast’s partnership strategy. This includes working closely with our product and sales teams to develop strategy, scoping potential partnerships and negotiating contracts, developing relationships with external and internal parties, and executing the deployment and ongoing growth of mutually beneficial partnerships across a cross-functional team. 

We are looking for a Sr. Manager of Retail Partnerships to join the team. You will help build out the partnership portfolio to support the Retail vertical (grocery stores, convenience stores, and bottle shops). You will have experience building and managing external relationships and driving cross-functional internal workstreams, be comfortable dealing with uncertainty in a fast-paced environment, and be able to put structure to complex, unstructured problems.  

About this roll* (Responsibilities) 

  • Develop and execute business development strategy and tactics across Toast and its products, with a focus on retail partnerships
  • Conduct market analysis to develop a perspective on the current and future retail partnership landscape for the company
  • Collaborate with retail product, marketing, sales, and other teams to identify and engage potential retail partners to accelerate our growth 
  • Build thoughtful business cases to influence partner prioritization 
  • Lead external partner conversations and own complex commercialization process in collaboration with finance, legal, product, sales, and marketing teams
  • Monitor and report on partnership progress internally and with partners, using in-depth data and analytics 
  • Work closely with partners and product marketing teams to strategically deliver product training and collateral during product releases and updates

Do you have the right ingredients*? (Requirements)

  • 5-10 years experience in partnerships/business development, SaaS technology, and/or management  consulting type role
  • Proven ability to develop deep relationships and negotiate and close deals ranging from tactical, mid-size opportunities, to strategic, large and complex partners
  • Strong analytical skills – able to evaluate opportunities from strategic, brand, financial, and operational perspectives
  • Excellent interpersonal skills with the ability to think and communicate creatively and thoughtfully, with diverse technical and non-technical groups, spanning all organizational levels. Comfortable presenting to external and internal executive stakeholders
  • Highly entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance

Special Sauce* (Nice to Haves)

  • Advanced degree (MBA/MS/PhD)
  • Deep understanding of the retail technology space
  • Strong rolodex of retail industry / CBG contacts to catalyze partnerships
  • Experience sourcing retail partners 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required



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The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$136,000—$218,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Bready* for a change?

Apply now

A Toast to Our Sales Wins! 

 

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers.  These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments.  Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process.  Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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